Ordered a dresser from website stating they delivered across US. They called me to schedule delivery but then changed and stated they didn.t have dresser in stock when they found out it was going to Ohio, they stated they would call me back on the weekend but NEVER...Read more
Purchase leather flex steel power recliner online from Gallery Furniture in 2012 cash, $1,400.00. The Leather is fading all over the chair. Never sat in chair with any clothing other than bath robe. This looks like something that has been doctored and sold new as used....Read more
I purchased furniture from Gallery off of the North Freeway back in 2014 with the extended 3 year full in home service plan and along with the 5 year stain protection. I bought a sectional for 2200+ tax, and a office desk for $1800, so the ticket was somewhere around...Read more
I had no concerns or complaints about my shopping and purchasing experience at gallery furniture until now. I have used GF for furniture needs for over 15 years. About 1 and half years ago I purchased close to $9000 worth of new furniture from gallery furniture. One...Read more
I didn't like
- Guarantee offered is not true
My Husband and I were trying to purchase a chair to match a Mayo Sofa we purchased about 6 months ago. After trying to purchase two sectionals (very poorly made by Jonathan Luis) we had to return them to Gallery. We also paid $4K for a United Leather Chair and Ottoman...Read more
- May couch and media room sectional
My name Irene ...... I want to share This happen last sat 02/27/2016 After 10+ years of devoting my life to Gallery Furniture, today I was fired. Why you may ask... Simply because Jim McIngvale aka "Mattress Mack" is a racist, sexist, homophobic, capitalist who TRULY...Read more
WORST CUSTOMER SERVICE I'VE EVER EXPERIENCED. I have actually cancelled my order and paid 10% of my order price just so that they didn't get my full business. I regret ever stepping foot in this place. The owner was rude, the receptionist was rude and they gave me the...Read more
I bought Ashley Furniture and non-Ashley furniture at texas Gallery Furniture. I paid and ordered on 3/10/11. Their paperwork stated my order was not placed until the 19th of March. I was told my furniture would come in on 4/4/11 and some did, but all was defective,...Read more
We bought a new bed at Gallery Furniture and I had also just gotten a brand new iPhone. These phones are $200 when you add a new line but once you add the line, the phone is at $400 to replace. My phone was sitting on table in my bedroom and the door bell rang. It was...Read more
Gallery Furniture - Leather coloring comes off
I bought 2 lrather sofas for almost $8000.00 in February. After a couple of months color started coming off in places. They don't care how unhappy I am. They sent someone head of leather company and he said he would do certain things but now he won't take my calls or respond to my texts. No one sits on the sofas but my husband and occasionally me. No reason for color to come off. This is junk.
Short Review on September 04, 2016
9/3/16....I visited the Gallery Furniture in Richmond yesterday and was treated so good as a customer that I for sure will be back. BEE our salesman was the BEST!!! Thx MAC....Jerri
Bedroom Set Review
I have been looking for a bed set I hadn't been there in 30 yrs now i know why i stayed away over priced and also forced into credit approval only to get approved for just enough for a bed nothing else so disappointed never again !!!
Other Product Review
I had a bad deal with these people
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